Skrill Frequently Asked Questions

  1. What is Skrill?
  2. How do I fund my account using Skrill?
  3. What currencies can I make a deposit with when using Skrill?
  4. How can I load my Skrill?
  5. Is it safe to use Skrill?
  6. Can I withdraw to my Skrill account?
  7. What currencies can I withdraw in using Skrill?
  8. Can I withdraw more than my initial deposit using Skrill?
  9. What is the average processing time for Skrill withdrawals?
  10. Can I withdraw the same day I deposit through Skrill?
  11. Can I withdraw to Skrill if I deposited using a different payment method?
  12. What is the minimum and maximum amount I can withdraw using Skrill?
  13. Are there any transaction fees associated with Skrill payments?

1. What is Skrill?

Skrill enables customers with a valid email address to securely and cost-effectively send and receive payments online in real time.You can use Skrill to:

  1. Send money via email from your credit card or bank account.
  2. Make online purchases.
  3. Collect money via email.

2. How do I fund my account using Skrill?

To deposit using an existing Skrill account, please follow the steps below:

  1. Log in to your account.
  2. Go to the 'Cashier' tab and select 'Deposit'.
  3. You will now see the Skrill logo. To select this deposit option simply click on the icon.
  4. Enter or select your deposit amount and bonus code (if applicable), then click on 'Deposit'.Note: This amount should be less than or equal to the amount in your Skrill account.
  5. You will be directed to the Skrill website where you are required to enter your Skrill email address and password to log in.
  6. Complete the transaction on the Skrill website.
  7. On the next screen you will receive an 'Order Approved' message. Click on 'OK', you will be transferred back to the cashier and will see a successful deposit message.

3. What currencies can I make a deposit with when using Skrill?

Skrill transacts in AUD, CAD, CHF, DKK, EUR, GBP, HUF, NOK, PLN, RON, SEK, USD only.

4. How can I load my Skrill?

You can load your Skrill account by using your credit/debit card, making an online bank transfer, direct banking or via cheque.

Note:You will not be able to transfer the funds from Skrill.com to your account if you have funded them using Master Card.

5. Is it safe to use Skrill?

Yes, Skrill is totally secure. Through a combination of transaction monitoring, SMS transaction verification for cardholders and a dedicated anti-fraud team, Skrill is an entirely safe online payment method.

6. Can I withdraw to my Skrill account?

Yes, you may withdraw to your Skrill account if you have made a successful deposit with it within the last 180 days. To request a withdrawal, visit the Cashier, select the 'Withdrawal' tab and then select the Skrill logo. Enter the amount you would like to pay out and we will send it to your Skrill account after we have reviewed your request.

7. What currencies can I withdraw in using Skrill?

Skrill transacts in AUD, CAD, CHF, DKK, EUR, GBP, HUF, NOK, PLN, RON, SEK, USD only.

8. Can I withdraw more than my initial deposit using Skrill?

Yes. However, please remember that all withdrawals are first approved by our internal review team.

Once we have processed your withdrawal, it will take 24 hours for the funds to appear in your bank account.

9. What is the average processing time for Skrill withdrawals?

All withdrawals are first approved by our internal review team, which takes approximately up to three business days. Once we have processed your withdrawal, it will take 24 hours for the funds to appear in your Skrill account.

10. Can I withdraw the same day I deposit through Skrill?

Yes.

11. Can I withdraw to Skrill if I deposited using a different payment method?

Yes, to withdraw using Skrill you need to have made a successful deposit with your Skrill account within the last six months.If you have made a successful deposit within the last six months, visit the cashier, select the 'Withdrawal' tab and then select the Skrill logo.The amount of your withdrawal will be sent electronically to your Skrill account after our internal procedure has been completed.

12. What is the minimum and maximum amount I can withdraw using Skrill?

The minimum withdrawal amount that you can withdraw via Skrill is 10.00 USD equivalent and the maximum withdrawal amount is 10000.00 USD equivalent.

13. Are there any transaction fees associated with Skrill payments?

We won't charge for Skrill deposits or withdrawals in most countries, however in Hungary the transaction fee for Skrill is 4.9% of the amount of the transaction for deposits and withdrawals. It's also possible that Skrill may charge you for either of these so we recommend you check with them directly.