Instant Transfer Frequently Asked Questions.

1. How do I deposit with Instant Transfer?
2. What are the available banks?
3. What are the minimum and maximum deposit limits?
4. How long does it take for money to get into my account?
5. Will my deposit credited instantly even on weekends.
6. I transferred a value different from the one requested. What should I do?
7. I made a deposit request, but the transfer amount is less than requested. What will be the amount credited to my account?
8. Can I deposit from someone else's account?
9. Do you charge any fees when depositing?
10. Is it possible to deposit from my mobile?

1. How do I deposit with Instant Transfer?

Select Instant Transfer from the list of available payment methods. For some banks you will be directed to your bank's page and you can make the deposit directly. In other cases you will have to deposit the exact amount indicated by the system.

2. What are the available banks?

Instant Bank Transfer is available for Banco do Brasil, Bradesco, Itaú, Caixa Econômica Federal and Santander.

3. What are the minimum and maximum deposit limits?

The limits are between 20 and 10,000 BRL per transaction.

4. How long does it take for money to get into my account?

It can take between 15 minutes to 3 hours each day.

5. Will my deposit credited instantly even on weekends.

Yes, the money enters your account on weekends. Just make the bank transfer between accounts of the same bank in the exact amount informed by the system.

6. I transferred a value different from the one requested. What should I do?

If you have transferred an amount different from the one indicated by the system, please contact the Customer Service Center with the transaction details.

7. I made a deposit request, but the transfer amount is less than requested. What will be the amount credited to my account?

Even if the amount indicated for the transfer is a little lower than requested, the amount to be credited to your account will be the one indicated by you.

8. Can I deposit from someone else's account?

No, only from the account registered on the site.

9. Do you charge any fees when depositing?

No fee applies for this deposit method.

10. Is it possible to deposit from my mobile?

Yes, it is possible. Payment methods are available from your computer or from your mobile.