The aim of the game is to beat the dealer. A hand that has a value of closer to 21 than the dealer's hand is a winner. You can also win if the dealer's hand goes over 21 (bust). Be careful though because if your hand goes above 21 you will lose automatically.
Once the game has loaded you need to choose your seat at the table by clicking on any available seat with a “Free Seat” sign. Seats are numbered from one to seven in the lobby and the number of the seat chosen is displayed in the game history.
To place a bet, select your chip value from the slider and then click directly on the table in front of your seat. You have a limited amount of time form the start of the game to place a bet.
If a game is already in progress you will need to wait for it to complete before you can play.
When the game begins all players will be dealt two cards face up, the dealer will get two cards as well, although one will be face down.
The cards all assume their face value with the exception of any court or picture cards (Jacks, Queens and Kings) which all value 10, and Aces which value either 1 or 11 depending on which will give the player the best hand. If the first two cards dealt to you total 21 (e.g. an Ace and a 10) you have blackjack. A blackjack pays 3 to 2 on the player's original stake; unless the dealer and player both have a blackjack, in which case, the result will push. Other wins pay at 1 to 1. Note that a BJ, (initial two cards are an Ace and a 10 value cards)), beats a 21-sum hand which was not a result of the first two cards.
Each player takes turns to act on his or her hand, starting from the player at the right. When it is your turn to act you will be presented with a number of options:
- Stand - Take no further action and remain with your hand’s value.
- Hit - Take another card to try to improve the value of your hand. This option can be used multiple times.
- Double Down - Double the amount you have bet on your hand and receive one more card and no more.
- Split - If your first two cards are of the same value, you can perform a “split” by doubling your bet and receive two more cards. This effectively gives you two hands to play.
Note: If you split Aces you are only dealt one more card to each hand and cannot hit for extra cards. A 21 hit after splitting is not a blackjack as the cards are not the first two dealt, and therefore only pays 1 to 1. You are not able to split hands more than once.
If the dealer’s up facing card is an ace, the Players are offered and following:
- Insurance bet- This bet is half the player's stake. In the event that the dealer has a blackjack this bet will pay at 2 to 1. If the dealer does not have blackjack the bet is lost and the hands play as normal.
- Surrender- The player receives half the bet value back without playing any further.
- Not to place insurance bet- Continue the game as usual.
A slow network connection or slow device performance may hinder the player from selecting a choice on time. When no choice is selected, the default selection is a “stand” (and “No” for insurance).
Once the players have all performed, the dealer will turn over her card that is faced down. If the value of her hand is below 17, the dealer must deal another card. The Dealer will continue taking cards until the value of her cards is at least 17. When the dealer’s card value is between 17 and 21, no more cards are drawn. All players with a hand closer to 21 than the dealer’s, win the round. If the player's hand is the same value as the dealer's, the hand is a push or a tie, and the player keeps his stake. If the dealer gets busted, all players get paid unless they were busted themselves.
In the event that all players get busted, the dealer wont deal cards to the dealer’s hand and will open dealer’s face down card, in this case all players lose the round.
This version of blackjack is played with eight decks of cards, cut in the middle. The dealer shuffles the cards at the end of the round in which the dealer hits the red card that cut the deck (at approximately half way through).
The game follows the rules below:
Applicable Blackjack Rules Casinos Offering
|Number of decks used||Eight|
|Dealer hit or stand on soft 17 (Ace,6)||Stand|
|Can player double after split||Yes|
|Player can double on
||Any two Cards|
|Player can split
|Player can split aces
|Player can hit split aces
|Entire player bet lost vs Dealer BJ
|Late surrender allowed
|Blackjack pays||3 to 2|
This Blackjack game includes two optional side bets – Perfect Pairs and 21+3. Side bets can only be placed in addition to a main Blackjack bet. The side bet winnings are independent of the outcome of the regular Blackjack game.
Perfect Pairs win when the first two cards dealt to a player produce a pair. There are three possible pair types:
Perfect Pair- A pair of the same rank and the same suit. e.g. two Aces of Spades.
Colored Pair- A pair of the same rank and color but a different suit; e.g. 2 of Diamonds + 2 of Hearts.
Mixed Pair- A pair of the same rank with different suits; e.g. 10 of Hearts + 10 of Clubs.
Each pair receives a different payout amount.
The 21+3 bet gives you the chance to win if your first two cards plus the dealer’s up-facing card comprise any of the following winning combinations (similar to those in poker):
Suited Trips: An identical threesome; e.g. 3 Queens of Hearts.
Straight Flush: A threesome in numerical sequence and same suit; e.g. 10, Jack and Queen of Diamonds.
Three of a Kind: A threesome with the same value but with different suits; e.g. any 3 Kings that do not match.
Straight – A threesome in numerical sequence but different suits; e.g. 2 of Spades + 3 of Clubs + 4 of Hearts.
Flush – A threesome with the same suit; e.g. 2, 6 and 10 of Clubs.
Each combination receives a different payout amount.
In some gamed you must place a stake in order to receive you hand.
|Perfect Pair Side Bet||Perfect Pair||25:1|
|21+3 Side Bets||Suited Trips||100:1|
|Three of a Kind||25:1|
Bet behind allows players to bet on a hand dealt to another player at the table. The player behind is dependent upon the choices and outcome of the player at the table. Payouts for bet behind wagers are identical to ordinary table bets.
A player may bet behind another player regardless of whether he is seated at the table and intends to play his own hand. However, one cannot place a bet behind his own hand.
In the event that a bet is placed behind a player that does not end up participating in the round, the bet will be refunded immediately.
For each seated player, a badge appears under the seat detailing the number of consecutive wins the player had. This badge is removed when player leaves the seat.
The player at the table makes all decisions for the hand. A player betting behind another player can preset certain behaviors that are influenced by the player at the table. These options include whether to double when the table player doubles, and whether to split along with the table player or bet only the first split hand.
Any BJ player can choose not to other players to bet behind him (through the settings menu).
Bet behind players will be offered an insurance bet during the active round, yet if the table player chooses to surrender, the player behind will automatically surrender too.
Any changes within the settings will take affect from the next round on.
If there is any error in the game procedure, the game round will be temporarily paused, and the shift manager will be notified. Players will be notified by an on-screen pop-up message, to notify the player that the issue is in the process of investigation. If the manager can immediately resolve the error, the game round will continue as normal. If immediate resolution is not possible, the game round will be cancelled, and initial bets will be refunded to all players who participated in the game round.
Should a system disconnection occur after a bet was placed on the Blackjack table and before the timer has completed, the bet will not be deducted from the balance. If a disconnection occurs after the bet was finalized and already deducted from the balance, yet before the game results are known, the bet will be processed as usual and the game will proceed with default player choices, such as “stand”. The balance is updated according to the game results. If after a disconnection, the player reconnects again during the same Blackjack round, the game will follow the disconnected behavior of a default stand.
The Ezugi Live Dealer services are provided via internet, which inevitably may disconnect at times. This poses potential snags to the game flow and user experience.
In order to minimize the impact caused by unexpected disconnections, when a player loses his connectivity to the game server, a reconnect message will be displayed on the screen.
Until the player reconnects to the game server, the game and chat functionality will behave improperly or be completely inactive.
The following error handling rules apply:
- In the event that a disconnection occurs before bets are placed, i.e. before the 'No More Bets' message on the screen, the bet will not be deducted from the balance and the player will not participate in the game round. Once reconnected, please verify your balance and inform your casino operator immediately if there are any issues.
- In the event that a disconnection occurs after a game round begins, i.e. after the 'No More Bets' message on the screen, we do not guarantee that your bet was placed. Please verify with your casino operator to assure the balance is correct. If the bet was placed, the game will proceed as normal and the winnings will be processed according to the game result regardless of the disconnection. Please note the following exceptions:
- A disconnection message might not be displayed to the player, and all decisions will proceed as the default decision.
- In the event that a client disconnection occurred while playing the game, regardless of the status of the game, please make sure to review your balance after the reconnection and contact your casino operator if there is a problem.